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Rajnigandha Festive Celebration FAQ's

How Can I participate in the scheme?

One need to buy Rajnigandha Master Carton or Tansen (100g) Master Carton, to get ONE SCRATCH CARD. To participate and further to claim the gift as shown on Scratch card, such scratch card holder needs to compulsorily register himself on www.scheme.rajnigandha.com and then input the details of Scratch Cards. Holder can log in at any time with mobile number & OTP to see the details pertaining to his/her scratch card(s) on user Dashboard.

Can I participate in the scheme without buying a Master Carton?

Participation requires purchasing at least one Rajnigandha or Tansen (100g) Master Carton with a Scratch Card.

Is there an age restriction for participation?

Participants must be of legal age i.e. 18 years, to participate in this scheme.

How is the Scratch Card placed in Master Carton?

The Scratch Card is within a transparent poly, attached to the Master Carton flap. It's visible from outside due to the transparent poly. Don’t buy the Master Carton if scratch card is not inside the Master Carton.

How many scratch cards are there in every Rajnigandha master cartons?

Each Rajnigandha Master Carton has 1 scratch card inside.

Do all Rajnigandha Master Cartons have this scheme?

This is limited period offer by Dharampal Satyapal Limited (DSL) is for select stocks of Rajnigandha Pan Masala and Tansen Supreme Pan Masala bearing the manufacturing date between 1st September 2023 – 30th October 2023.

I need more details regarding the scheme, from where I can get the same?

For more details you can refer back side of scratch card or please visit https://scheme.rajnigandha.com/term-and-conditions or visit the nearest distributor

What is offer period for this scheme?

This is limited period offer for select stocks of Rajnigandha manufactured between 1st Sept - 30th Oct’23.

What all gifts are there in scratch card scheme?

Trade partners are entitled to win- Silver Coins, LED TVs, Mobile Phones and Rajnigandha Products.

How do I claim the Gift?

To participate and further to claim the gift as shown on Scratch card, such scratch card holder needs to compulsorily register himself on www.scheme.rajnigandha.com and then input the details of Scratch Cards. The physical copy of original scratch card (after tearing counter foil) is to be submitted to Authorized Distributor / DSL’s Sales Representative. Before submitting the original scratch card, tear the counter foil, get it sign/stamped by Authorized Distributor and keep it safe for receiving of Gift.

What documentation is required for claiming the gift?

For claiming the gift, you need to submit a copy of your Aadhar Card/PAN and sign a No Claim Certificate after receiving the gift. This is to ensure verification and facilitate the gift distribution process. Authorized Distributor / DSL’s Sales Representative will stamp the counter foil with “Gift Received” & shall be signed by winner.

Can we encash the gift won in the scratch card?

Trade Partners will get only Gifts mentioned on the Scratch Card and the same are neither transferable and nor can be encashed. The Scratch Card has no monetary value, is non-transferable and cannot be used in conjunction with any other promotional value.

Can I claim multiple gifts if I have multiple winning Scratch Cards?

Each card allows you to claim one gift; multiple winning Scratch cards mean multiple gifts.

What happens if I get "Try Again" on the Scratch Card?

If your Scratch Card reveals "Try Again" you can still register the card on the website and have a chance to win a virtual scratch card. Registering 20 such cards will result in receiving a digital Scratch Coupon that could potentially reveal a gift or "Try Again”.

How does digital scratch card works?

The account holder needs to scratch the same virtually upon which the system shall randomly display the name/image of item, which may be any one of the Gift or try again as depicted on the Original Scratch Card.

How do I check status on Physical Scratch Card details and Virtual Scratch Coupons?

You can log in to your user dashboard on the scheme's website using your mobile number and OTP. This dashboard will display details about your Scratch Cards, including the status of your Virtual Scratch Coupons.

I have lost/damage scratch card. Am I entitled to claim the Gift if won?

Torn and Damaged Cards/ Cards without legible QR code and Serial no will not be entertained

When is the last day for coupon redemption?

You can claim entitlement till 31st December’23

What if I miss the gift claim deadline of 31st Dec 2023?

Gift claims won't be honoured after the deadline.

Is this scheme valid across Pan India?

No, Scheme is not valid in the States of Maharashtra, Tamil Nadu and Kerala or any other prohibited State if covered during the scheme period.